Lesesne Gateway Login Help

Are you having trouble signing into Lesesne Gateway?
Please use the following troubleshooting steps:

1. Are you using a supported browser?

You must be using a supported browser to reliably access Lesesne Gateway. The supported browsers are listed below.

Supported Browsers

Windows

Internet Explorer 6.0 SP2
Internet Explorer 7.0
Internet Explorer 8.0

Firefox 2.0
Firefox 3.0

Safari 3.1

Macintosh

OS X v10.3
Firefox 2.0
Safari 3.1

OS X v10.4 and up
Firefox 2.0
Firefox 3.0
Safari 3.1

 

2. Are you using the correct username and password?

Your username and password for Lesesne Gateway is your network username and password (Exchange e-mail for faculty/staff).

Here are two examples of correct usernames for Lesesne Gateway:
smithj1
jsmith1

Here are examples of incorrect usernames for Lesesne Gateway:
jon.smith
jon.smith@citadel.edu
smithj1@citadel.edu
jon.smith@gmail.com
jon.smith@yahoo.com
Jon Smith
10995095
CIT090873
090873
09-0873
249899079
nation/smithj1
nation\smithj1

 

3. Have you forgotten your password?

Please use the "Forgot Password" link. You will be prompted for your username and then presented with your secret questions. Once you answer these questions, you will be allowed to reset your password.

Note: You can only use this function if you have already used the Password Management channel to specify answers to your secret questions. The Password Management channel is located on the Employee and Student tabs in the portal.

 

4. Are you still having trouble accessing Lesesne Gateway? Please call the Help Center at x4357 or Submit a Hotline.

 

Complete list of portal FAQ's:
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